So as you know I just recently moved 50+ miles from my home town to the historic town of Bury St Edmunds.
With that I had to find a new hairdresser that was a little closer to home. (Sorry Gary – I still love you mostest). Gary for those of you that don’t know has been my hairdresser for years & knows my hair very well – He ALWAYS does a superb job at G hairdressing Dagenham! If you are ever in Dagenham I hugely recommend a visit.
So anyway I decided to give ‘Cutting edge’ in my new town a try.
& what an expensive mistake that was.
This is what happened…
I left relatively happy
However 2 days later I washed/straightened my hair to get a good look & was mortified at what they actually done to my hair. I had chunks missing & can only describe my new haircut as ‘Attacked by a child with scissors’. I didn’t notice this until it was straight & so now fully understand why it was curled before I left the salon.
I sent these pictures to Cutting edge & expressed how unhappy I was with my terrible cut & yellow highlights. They invited me back in to the salon to get a refund. However upon arrival they begged me to let them rectify it (I declined anything involving scissors but accepted the toner to fix the colour).
When I was on my own in the salon they continued to ask me to let them fix it to the point they put the scissors back near my hair despite me saying NO clearly on several occasions. They didn’t actually cut it any more but were trying desperately to convince me that it just needed thinning out more. I ended up breaking down in tears and they finally gave up and finished my blow dry with me sobbing into my sleeve.
So the finale – I was about to leave and so grateful to get out of there when I went to the till to get my refund – They put £15 in my hand!
Again floods of tears.
Heres a breakdown of my cost:
Ombre (I see no ombre only chunky highlights) £50.00
Haircut Hair hacked off £15.00
Blow dry £15.00
Correction hair cut elsewhere £39.00
So they offered me £15 for the cut & said, I quote “That’s the best I can do I’m afraid”.
I have since had it fixed in a reputable salon in Bury (Hair 24) and I am hugely grateful – the poor girl didn’t have much to work with but she did a great job given the circumstances. (I turned up one lunch break sobbing my heart out & asking her to ‘kill me now’) She was so kind & showed me how it was cut wrong & how it should have been cut etc. It’s not a style I would have chosen myself (too many layers for me) however she saved me from having to have a Bob cut back in (It’s taken me two years to grow out the last one) & she restored some of my confidence in hairdressers.
Salons I highly recommend:
G hairdressing in Dagenham
Hair 24 – Bury St Edmunds
Please note that these opinions are my own.
They are true and accurate.
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Hair today – Gone tomorrow.